Privacy Policy
ottrecharge.com – Privacy Policy
Welcome to ottrecharge.com (the “Site”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
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Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
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Financial Data: We do not store your credit/debit card details or UPI IDs on our servers. All financial transactions are processed through our secure payment gateway partners (such as Razorpay, PayU, Stripe, etc.), who collect and process your payment information in accordance with their own privacy policies and PCI-DSS standards.
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Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
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Process your OTT platform recharges and transactions.
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Manage your account and provide customer support.
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Send you administrative communications, such as updates to our policies.
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Monitor and analyze usage and trends to improve your experience with the Site.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations, such as:
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By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others. This includes sharing information with Indian and international law agencies as required by applicable law.
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Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, and hosting services. These partners may be located in India or other countries.
4. International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. For users outside India, please note that we transfer data to India for processing. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@ottrecharge.com